Physical Security Professional Certification Practice Exam 2025 – Comprehensive Prep Guide

The correct choice highlights that listening involves two main conditions: passive and active.

Passive listening refers to the act of hearing information without engaging deeply with the speaker or the content. It often means that the listener is not fully attentive or is merely physically present while the speaker communicates. This can occur in situations such as during a lecture where one can hear the information but may not be actively processing it.

Active listening, on the other hand, is a more engaged form of listening. It requires the listener to fully concentrate, understand, respond, and remember what is being said. This practice often involves techniques such as paraphrasing or asking questions, which promotes better retention and comprehension of the information shared.

Together, these two conditions encompass the spectrum of listening behaviors where one moves between just hearing and being deeply engaged in the conversation, enhancing overall communication effectiveness.